Weak consumer protections are leaving us in travel cancellation limbo
A CHOICE investigation has found that travellers are facing months of chaos and uncertainty when unexpected events disrupt their plans.
As lockdowns force us to delay or cancel travel, many Australians are being treated inconsistently and unfairly. But your rights shouldn’t be a lottery.
We need clear rules for when things go wrong. And CHOICE’s investigation has found that overwhelmingly people want to see changes that make travel refunds easier to access.
So we’re calling on the government to commit to fixing this cancellation chaos - and the more of us that come together the stronger our calls will be. With your help, we can deliver a thousands strong petition and keep fair travel in the spotlight.