Refunds for faulty new cars
If you buy a new car and it's defective, you should be offered a refund.
That's why we sent 7 of Australia's biggest car companies a letter asking them to treat new car owners fairly when it comes to refunds or replacements.
But only 3 out of 7 companies got back to us – and they refused to commit to easier refunds for lemon cars.
These companies think if they ignore us, we'll go away. We need to show them that's not the case.
Can you use our email tool to put pressure on car companies like Ford and Hyundai to respond?