Christina and her son - health insurance case study.
 
 
 
 
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Join our calls for health insurance to be examined

The first step to fixing the system is to investigate what’s going wrong right now and find solutions that benefit all Australians. 

Sign our petition for an independent inquiry into private health insurance in Australia and we'll deliver it to the Minister for Health.

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Fairer health insurance

Our health system should empower and support us to live happy and healthy lives. 

But increasingly, thousands of us are feeling frustrated by high-cost, low-value and overly complex health insurance policies. CHOICE research finds the majority of us don’t feel like we get value from our health insurance and are hit with high costs when trying to use it. 

The health insurance industry needs fixing and to do this, an independent analysis is the first step to achieving the best possible outcome for Australians.

Help put this issue on the national agenda and support our calls for the government to examine health insurance in Australia.

What's the problem?

The Federal Government needs to direct an independent party, like the Productivity Commission, to conduct an inquiry.

The Australian Labor Party has committed to a Productivity Commission Inquiry, which is a positive step. However we need a better health system as soon as possible, and the government is in a position to take immediate action. 

This is why we're calling on Minister for Health, Greg Hunt to support a Productivity Commission Inquiry into health insurance.
On 29 November 2018, 17 groups and academics across the consumer and public health sector wrote to all politicians to call for a Productivity Commission Inquiry into private health insurance. See the full letter below.

Christina, Adelaide

“Our doctor told us that there would be a gap fee of $3500 and our health fund told us part of the procedure was covered. But on the day before the surgery, the hospital called us and said eye surgery was excluded under my cover and we’d have to pay an additional $4000 on admission.”

Why people are frustrated with private health insurance in Australia

High costs

The average Australian spends $1764 on health insurance each year and many experience unexpected out-of-pocket costs.

Low value

CHOICE research finds that 70% of people believe that the policies they hold are average or poor value for money.

Complicated

Health insurance is complex and confusing. The government's gold, silver, bronze and basic categories are unlikely to make things more simple.

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