What changes are we talking about?
1. The right to choose a refund, replacement or repair if anything goes wrong with a product in the first 30 days.
If the problem is ‘minor’, businesses currently get to choose what remedy to offer you. This change will make your rights much clearer, simpler and easier for you to access.
2. The right to a refund or replacement if you buy a car, or any other expensive product, that has any problem in the first six months of ownership.
So many people get stuck in cycles of repairs with expensive products that persistently experience problems. This reform will mean you can say no to the lemons.
3. Getting rid of useless extended warranties that offer no benefit.
With this law change, businesses will have to tell you upfront how their warranties give you extra rights above and beyond the consumer law.