Have your say on card surcharges

As more and more payments are being made by card, the portion of businesses passing on card surcharge fees to their customers is growing. CHOICE is exploring this issue, and to inform our campaign we’re curious to hear about your recent experiences paying by card and how you feel about current card surcharge fees.

The results of this poll, including anonymised quotes, may be published to help CHOICE advocate for fairer surcharge rules.

Have you felt frustrated by a card surcharge when you paid for something in the past year?

Yes

No

Not sure

Do you have an experience with bank card surcharges you'd like to share, or anything else on this topic you would like to add?

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